Privacy Policy

Last updated:April 8, 2026

Privacy

Our commitment to privacy and data protection is reflected in this Privacy Statement which describes how we collect and process "personal information" that identifies you, like your name or email address. Any other information besides this is "non-personal information." If we store personal information with non-personal information, we'll consider that combination to be personal information.

References to our "Services" at VaelonX in this statement include our website, apps, and other products and services. This statement applies to our Services that display or reference this Privacy Statement. Third-party services that we integrate with are governed under their own privacy policies.

VaelonX does not collect biometric or identifying information. All data is processed securely and any data is deleted upon account removal.

Information Gathering

We learn information about you when:

You directly provide it to us.

For example, we collect:

Name and contact information. We collect details such as name and email address.
Payment information. If you make a purchase, we collect credit card numbers, financial account information, and other payment details.
Content and files. We collect and retain the videos, documents, or other files you send to us in connection with delivering our Services, including via email or chat.

We collect it automatically through our products and services.

For instance, we collect:

Identifiers and device information. When you visit our websites, our web servers log your Internet Protocol (IP) address and information about your device, including device identifiers, device type, operating system, browser, and other software including type, version, language, settings, and configuration.
Geolocation data. Depending on your device and app settings, we collect geolocation data when you use our Services.
Usage data. We log your activity on our website, including the URL of the website from which you came to our site, pages you viewed on our website, how long you spent on a page, access times, and other details about your use of and actions on our website. We also collect information about which web-elements or objects you interact with on our Service, metadata about your activity on the Service, changes in your user state, and the duration of your use of our Service.

Someone else tells us information about you.

Third-party sources include, for example:

Third-party partners. Third-party applications and services, including social networks you choose to connect with or interact with through our services.
Service providers. Third parties that collect or provide data in connection with work they do on our behalf, for example, companies that determine your device's location based on its IP address.

When we try and understand more about you based on information you've given to us.

We infer new information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics ("inferences"). For example, we infer your general geographic location based on your IP address.

Information Use

We use each category of personal information about you:

To provide you with our Services
To improve and develop our Services
To communicate with you
To provide customer support

Information Sharing

We share information about you:

When we've asked & received your consent to share it.
As needed, including to third-party service providers, to process or provide Services or products to you, but only if those entities agree to provide at least the same level of privacy protection we're committed to under this Privacy Statement.
To comply with laws or to respond to lawful requests and legal processes, provided that we'll notify you unless we're legally prohibited from doing so. We'll only release personal information if we believe in good faith that it's legally required.
Only if we reasonably believe it's necessary to prevent harm to the rights, property, or safety of you or others.
In the event of a corporate restructuring or change in our organizational structure or status to a successor or affiliate.

Please note that some of our Services include integrations, references, or links to services provided by third parties whose privacy practices differ from ours. If you provide personal information to any of those third parties, or allow us to share personal information with them, that data is governed by their privacy statements.

Finally, we may share non-personal information in accordance with applicable law.

Information Protection

We implement physical, business, and technical security measures to safeguard your personal information. In the event of a security breach, we'll notify you so that you can take appropriate protective steps. We only keep your personal information for as long as is needed to do what we collected it for. After that, we destroy it unless required by law.

Contact Us

You can get in touch by emailing us at [email protected].

Privacy Policy

Last updated:April 8, 2026

Privacy

VaelonX does not collect biometric or identifying information. All data is processed securely and any data is deleted upon account removal.

Information Gathering

We learn information about you when:

You directly provide it to us.

For example, we collect:

Name and contact information. We collect details such as name and email address.
Payment information. If you make a purchase, we collect credit card numbers, financial account information, and other payment details.
Content and files. We collect and retain the videos, documents, or other files you send to us in connection with delivering our Services, including via email or chat.

We collect it automatically through our products and services.

For instance, we collect:

Identifiers and device information. When you visit our websites, our web servers log your Internet Protocol (IP) address and information about your device, including device identifiers, device type, operating system, browser, and other software including type, version, language, settings, and configuration.
Geolocation data. Depending on your device and app settings, we collect geolocation data when you use our Services.
Usage data. We log your activity on our website, including the URL of the website from which you came to our site, pages you viewed on our website, how long you spent on a page, access times, and other details about your use of and actions on our website. We also collect information about which web-elements or objects you interact with on our Service, metadata about your activity on the Service, changes in your user state, and the duration of your use of our Service.

Someone else tells us information about you.

Third-party sources include, for example:

Third-party partners. Third-party applications and services, including social networks you choose to connect with or interact with through our services.
Service providers. Third parties that collect or provide data in connection with work they do on our behalf, for example, companies that determine your device's location based on its IP address.

When we try and understand more about you based on information you've given to us.

Information Use

We use each category of personal information about you:

To provide you with our Services
To improve and develop our Services
To communicate with you
To provide customer support

Information Sharing

We share information about you:

When we've asked & received your consent to share it.
As needed, including to third-party service providers, to process or provide Services or products to you, but only if those entities agree to provide at least the same level of privacy protection we're committed to under this Privacy Statement.
To comply with laws or to respond to lawful requests and legal processes, provided that we'll notify you unless we're legally prohibited from doing so. We'll only release personal information if we believe in good faith that it's legally required.
Only if we reasonably believe it's necessary to prevent harm to the rights, property, or safety of you or others.
In the event of a corporate restructuring or change in our organizational structure or status to a successor or affiliate.

Finally, we may share non-personal information in accordance with applicable law.

Information Protection

Contact Us

You can get in touch by emailing us at [email protected].

Legal Information

Privacy Policy

Privacy

Information Gathering

Information Use

Information Sharing

Information Protection

Contact Us

Legal Information

Privacy Policy

Privacy

Information Gathering

Information Use

Information Sharing

Information Protection

Contact Us